FAQ'S

💖 What are UVDTF wraps?

UVDTF (Ultra Violet Direct-to-Film) wraps are **vibrant, durable decals** printed with UV ink and cured for extra strength. They give your glass cups a **smooth, long-lasting finish** — no epoxy or resin needed! ✨

🌸 Are your cups handmade?

Yes! Each cup is **handmade with love**, care, and a sprinkle of creativity. Every design is unique — no two cups are ever exactly alike! 💕

🧼 How do I care for my UVDTF cup?

To keep your design perfect: • Hand wash only 🫧 • Use mild soap & cool water • No scrubbing, soaking, or dishwashers • Do not microwave 🚫 Your cup will stay beautiful and shiny for a long time! 🌟

🎨 Do you take custom orders?

Absolutely! 💌 We love creating **personalized designs** just for you. Message us with your ideas — names, colors, or custom artwork welcome!

🥤 What size are your glass cups?

Our cups are **16 oz glass cans** with a **bamboo lid + reusable glass straw** — perfect for iced coffee, tea, or any aesthetic drink! ☕🌿

📦 How long does shipping take?

Processing time: **3–5 business days** Shipping time: varies by location 📬 You’ll get a tracking number once your order is on its way! 💌

💔 Do you accept returns or exchanges?

Since each item is handmade and often personalized, we don’t accept returns or exchanges — unless your order arrives damaged. If something’s wrong, please contact us within **48 hours** and we’ll make it right! 🤍

🎁 Can I order in bulk?

Yes! Perfect for **weddings, parties, or business events**. We offer bulk options — just reach out for a custom quote. 💌

🌿 Are the bamboo lids reusable?

Yes! They’re **eco-friendly and reusable** — hand wash only and let them fully air dry between uses. 🌸

✨ Do you restock seasonal designs?

Some designs are **limited edition**, but customer favorites often return! Follow us on social media or join our newsletter to stay updated. 💕